How to respond to “no”
Have you ever felt deflated by a no and not sure what to say next? Partnership development comes with plenty of yeses—but also plenty of nos. How you handle those nos matters! Responding well keeps relationships strong and might even open doors in the future. Here’s how to do it with grace and confidence.
1. Always accept their response graciously
If someone says they can’t give, affirm their decision and encourage them. Something like, “I totally understand that you have different priorities right now. I love that you’re following the Lord with your finances!” shows that you respect them beyond their ability to give.
2. Consider asking to follow up later
Depending on the reason behind their no, it might be appropriate to ask permission to follow up in six months or a year. If they cite a life transition like a new baby or temporary financial setback, ask if it would be okay for you to check back at a later date. Then mark it on your calendar and don't forget!
3. Always ask to add them to your newsletter
Always ask if you can add them to your newsletter so they can stay updated. Remember, their prayers and friendship are even more valuable than their gift. Plus, this keeps your ministry in front of them if their situation ever changes. Try saying, “I’d love to keep you in the loop on what God is doing—would it be okay if I added you to my newsletter?”
4. Consider asking for referrals
If they’re really supportive but just can’t give, they might know someone else who’d love to hear about your ministry. You could say, "There is one other way you could help me. I'd love to meet some of your friends who share your heart for missions. Who do you know who would be encouraged to hear about this ministry? Would you be willing to help me get in touch with a few people?"
5. Always send a thank you card
Regardless of their answer, always send a thank you card later. Taking time for a handwritten note speaks volumes. Show genuine gratitude for their time and kind words, because these are always a gift in and of themselves. (I actually have a free resource to help you write thank yous for every situation!)
Chances are, if you remember to ask about follow-up, newsletter, and referrals, you'll leave the conversation with at least one yes. Do everything you can to keep that thread of connection.
Remember, you have a stewardship of all God has given you and called you to, and so do they. This is just a conversation between two stewards to see if your stewardships overlap. If the answer is no, great! As long as you love each other well and celebrate what God is doing, the meeting was a success.
Free download-Complete Guide to Thank You Cards
This is the simple outline I have in my head every time I write a thank you card. I hope these tips are helpful as you love and honor your partners!